SecureView Emergency Mail provides a rapidly deployable, independent email environment that keeps your organization communicating when Microsoft 365 or your primary email platform is unavailable, compromised, or inaccessible.
SecureView Emergency Mail
Keep Email Working When Your Primary Email System Isn’t
Email has become one of the most critical communication systems in nearly every organization.
But what happens when you can’t access it?
A Microsoft 365 outage, compromised administrator account, MFA failure, ransomware incident, tenant configuration problem, DNS issue, or other major disruption can leave an organization without access to its normal email environment at exactly the moment communication matters most.
SecureView Emergency Mail provides an independent emergency email environment designed to help organizations continue communicating when their primary email platform is unavailable, compromised, or inaccessible.
Access SecureView Emergency Mail →
An Independent Path for Critical Communication
Traditional disaster recovery protects servers, files, applications, and other business systems.
Email continuity presents a different challenge.
If the problem affects your Microsoft 365 tenant, administrator access, authentication infrastructure, or primary email provider, restoring access may take time—and your normal communication channels may be unavailable while the problem is being resolved.
SecureView Emergency Mail provides an alternative email environment that is independent of your organization’s primary mail platform.
When needed, it can provide users with a functioning email system while Compara and your other technology providers work to restore normal operations.
Designed for Real-World Email Emergencies
SecureView Emergency Mail can provide continuity during incidents including:
- Microsoft 365 service disruptions
- Microsoft 365 tenant access problems
- Administrator or MFA lockouts
- Compromised email environments
- Cybersecurity incidents and ransomware events
- Mail-routing or DNS failures
- Authentication outages
- Extended email-provider disruptions
- Disaster recovery events
- Other situations where the primary email environment cannot be safely or reliably used
The objective is simple:
Keep your organization communicating while the primary system is being recovered.
Rapid Emergency Activation
During an outage, organizations shouldn’t be designing an alternative email system from scratch.
SecureView Emergency Mail is designed to provide a prepared platform that can be activated when an emergency occurs.
Compara can assist with the transition to the emergency environment, mail routing, user access, and the technical changes necessary to establish temporary email operations.
Once activated, authorized users can access SecureView Emergency Mail through a web browser and continue sending and receiving email through the emergency environment.
SecureView Emergency Mail Login →
Independent From Your Primary Email Platform
One of the most important characteristics of an emergency communication system is independence.
An alternative that depends entirely on the same systems experiencing the outage provides little protection.
SecureView Emergency Mail is operated separately from your primary Microsoft 365 or hosted email environment, providing an alternate communication path when access to the primary platform has been disrupted.
This separation is particularly valuable during security incidents where continued use of the affected environment may be impossible or undesirable until the incident has been investigated.
More Than an Email Outage
Loss of email can quickly become a business operations problem.
Employees lose the ability to communicate with customers. Vendors cannot reach your organization. Executives and IT teams lose an important coordination channel. Password resets, notifications, and business processes that depend on email may also be affected.
During a cybersecurity incident, these problems become even more significant because communication is essential to coordinating recovery.
SecureView Emergency Mail provides organizations with another option when their normal communication infrastructure is no longer available.
Managed by Compara Communications
SecureView Emergency Mail is developed and operated by Compara Communications as part of our business continuity and managed IT capabilities.
During an emergency, our team can assist with the technical process required to transition email operations to the emergency platform and, once the primary environment is ready, help transition normal mail operations back.
This provides customers with more than access to another mail server—it provides an emergency communication capability backed by the same team helping manage the incident.
Prepare Before You Need It
The worst time to determine how your organization will communicate without email is after email has already stopped working.
SecureView Emergency Mail can become part of an organization’s broader business continuity and disaster recovery strategy, providing a defined alternative communication platform before an incident occurs.
SecureView Emergency Mail Customers
If your organization has activated SecureView Emergency Mail, access your emergency mailbox below.
Be Prepared for an Email Emergency
Talk with Compara Communications about adding SecureView Emergency Mail to your organization’s business continuity strategy.
Because when your primary email system becomes unavailable, your organization should already know what comes next.